Returns & Exchanges

At MG Australia, we want you to feel confident in every outfit, which is why we offer a flexible 30-day return policy for all unworn fashion pieces. If your selection isn't quite right, we are here to help with a seamless exchange or refund process.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Ensure all garments are in their original condition with tags attached, and pack them securely in the original shipping bag or a similar mailer.

3

Post Your Return

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.

4

Receive Your Refund

Once our warehouse team inspects your return, your refund or store credit will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing